Shipping policy

At Mahantam, we want your sacred wearables to reach you quickly and safely.

Order Processing

All orders are processed within 1 business day (Monday–Saturday, excluding public holidays). Prepaid orders are given dispatch priority. You'll receive a tracking link by SMS, WhatsApp, or email once your order ships.

Shipping Charges

Shipping is free on all orders above ₹299, pan-India. For orders below ₹299, a nominal shipping fee is shown at checkout before payment.

Delivery Time

Orders are typically delivered within 4–5 business days of dispatch, depending on your location. Remote or hard-to-reach pin codes may take 1–2 additional days. Cash-on-delivery orders may take slightly longer than prepaid orders due to verification.

Order Tracking

Once dispatched, you can track your shipment using the link shared with you. If you haven't received tracking details within 2 business days of ordering, please contact us.

Delays

While we work to dispatch and deliver on time, delivery timelines depend on our courier partners and may occasionally be affected by weather, regional disruptions, or operational issues beyond our control. We are not liable for courier delays but will assist you in tracking and resolving any issue.

Incorrect or Incomplete Address

Please ensure your shipping address and contact number are accurate. Orders returned to us due to an incorrect address, repeated failed delivery attempts, or refusal to accept delivery may incur a re-shipping charge.

Undelivered / Returned-to-Origin (RTO) Orders

If a shipment is returned to us undelivered, our team will contact you to arrange re-delivery or a refund as per our Return & Refund Policy.

Contact

For any shipping queries, reach us on WhatsApp or at our support email. Support hours: Monday–Saturday, 10 AM–5 PM.